After-Sales Service
Cornilleau strives to offer you very high-quality products; however, sometimes our products are affected by the passage of time. This is why we are committed to providing you with the best possible after-sales service.
We guarantee the availability of spare parts for our tables for at least 10 years from their date of manufacture.
They can be ordered directly at:
The Cornilleau after-sales service, located at our headquarters in Bonneuil-les-Eaux (France), is composed of specialists who will answer your questions and advise you. Simply call:
+33 (0)3 44 80 22 22 from Monday to Friday
from 8:00 AM to 12:00 PM and 1:30 PM to 5:30 PM.
Your Cornilleau Warranty
All items we produce are guaranteed:
- 3 YEARS from the date of purchase for indoor or outdoor table tennis tables.
- 10 YEARS from the date of purchase for the resin tops on outdoor tables against warping, delamination, and the fading of white lines.
The warranty is limited to the supply of parts recognized as defective by our services and does not apply to damage caused by:
- Normal wear and tear of parts
- Assembly not in accordance with the instructions provided with each table
- Failure to follow the use and safety instructions located under the tabletop and in the manual
- Lack of maintenance
- Use of aggressive products for maintenance
- Wind causing the table to fall while in the storage, solo training, or playing positions
- More generally, any cause unrelated to the quality of the table (shocks, drops)
To make a warranty claim, please send us:
- A letter describing the defect, specifying the full reference and the serial number of the table (located under the top in the corner),
- The purchase invoice for the table,
- Corresponding photos so that we can assess the damage.
Please note that shipping costs are not covered under the warranty.
Our contact details:
By email: commercial@cornilleau.fr
By mail: CORNILLEAU SAS, 14 route Départementale 1001 - CS 90170 Bonneuil-les-eaux - 60121 BRETEUIL CEDEX